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News Release

New Releases of Industry Specific Editions of the Authentic Stage-Gate® Process to Drive Innovation – SG Navigator E3™ for Food and Services

ANCASTER, ONTARIO, CANADA – April 20, 2005 - Stage-Gate, Inc., a member company of the Product Development Institute, today announced that it has released new and improved editions of the authentic Stage-Gate process, SG Navigator E3 for the Food and Services industries. These Product and Service Innovation roadmaps incorporate the latest and greatest expertise from Dr. Robert G. Cooper and Dr. Scott J. Edgett.  SG Navigator E3 has been designed to facilitate empowerment of Product Innovation teams and decision-makers and to enable high quality of execution

Leveraging years of extensive consulting experience in the food and services industries, SG Navigator E3 Food and Services Editions incorporate knowledge and features specific to product and service innovation within these high growth industries. 

From the initial scoping of multiple product concepts through to launch, the Food Edition focuses upon branding strategy, packaging design, and alignment with new and emerging food trends – all important considerations for introducing a successful new food product into the marketplace. Furthermore, this edition incorporates key requirements for development such as optimization, sensory development, and outsourcing production to a co-packer.

The Services Edition is versatile to support the innovation of pure services, pure products, or services coupled with products.  The unique Customer Service Experience Model illustrates the four key elements for a positive customer service experience, and their seamless integration from both the customer-facing and operational support perspectives.  This edition also includes guidelines around planning and executing a pilot launch to test the new service and/or product as well as selecting vendors for the delivery of the new service and/or product.

SG Navigator E3 Services and Food Editions incorporate the 20 years of best practice research in Product and Service Innovation. The wealth of intellectual property provided by SG Navigator E3 is designed to drive growth and impact performance.  The key differences in product and service development for the Food and Services industries have been recognized and built into the authentic Stage-Gate process through the industry specific practices and features.  This is the ideal solution for companies who wish to scale up their innovation capabilities within the Food and Service industries, said Michelle Jones, Director of Innovation at Stage-Gate, Inc.

About Stage-Gate Inc.

Stage-Gate Inc., a member company of the Product Development Institute, is mandated very specifically to enable product innovators to become better product innovators. Our international team of Product Innovation Experts and Consultants are mentored by Dr. Cooper and Dr. Edgett and understand the complex challenges organizations face. We help companies achieve product innovation through our world-class products and services.

Through its close working relationship with the Product Development Institute, Stage-Gate Inc. has access to the world’s most comprehensive research into best practices in Product Innovation. This research has led to some of the most important discoveries in the innovation field; such as, Stage-Gate®, the NewProd™ Studies, and the concept of Portfolio Management.



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