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People: A Key to Innovation Capability

Scott J. Edgett

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Top performing companies recognize that successful innovation is inherently complex. Scott Edgett explains that no matter how much money a company invests, or how efficient it makes its internal processes, the companies that are the most successful at innovation are those that invest significant time, effort and money in people. He also examines the impact of good team management and organization. The following companies are featured: Electro Scientific Industries, Inc.; EXFO; Becton, Dickinson and Company; and Ashland, Inc.